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Curriculum Vitae


Academic Employment
Assistant Professor
Department of English
Long Island University
2006-Present
Assistant Professor
Department of Communication
University of Colorado at Denver
2001-2006
Assistant Professor
Department of English Language and Literature
Brock University, Ontario, Canada
1999-2001
Instructor
Professional Writing Programme
University of Toronto at Mississauga, Ontario, Canada
1996-1999
Instructor
Department of English
University of Waterloo, Ontario, Canada
1989-1996
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Education
PhD in English: Language and Professional Writing
University of Waterloo: Waterloo, Ontario, Canada
1999
MA in English: Language and Professional Writing Programme
University of Waterloo, Waterloo, Ontario, Canada
1991
BA in English (Conferred with Distinction)
Concordia University, Montréal, Québec, Canada
1989
BA in Mathematics (Conferred with Great Distinction)
Concordia University, Montréal, Québec, Canada
1986
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Publications "Self-Published Web Résumés: Their Purposes and Their Genre Systems." Journal of Business and Technical Communication 20.4 (2006): 425-459.
Abstract of my paper.

"ePluribus Unum? Dialogism and Monologism in Organizational Web Discourse." Journal of Technical Writing and Communication 35.2 (2005): 129-153.
Abstract of my paper.

“Homepages, Blogs, and the Chronotopic Dimensions of Personal Civic (Dis-)Engagement.” Rhetorical Democracy: Discursive Practices of Civic Engagement. Ed. Gerald A. Hauser and Amy Grim. Mahwah, NJ: Lawrence Erlbaum Associates, 2003.

“The Gnome in the Front Yard and other Public Figurations: Genres of Self-Presentation on Personal Home Pages.” Biography: An Interdisciplinary Quarterly 26.1 (Winter 2003): 66-83.
Abstract of my paper.

“Under Constriction: Colonization and Synthetic Institutionalization of Web Space.” Computers and Composition 19.1 (April 2002): 19-37.
Abstract of my paper.

“@ home among the .com’s: Virtual Rhetoric in the Agora of the Web.” Alternative Rhetorics: Challenges to the Rhetorical Tradition. Ed. Laura Gray-Rosendale and Sibylle Gruber. Albany, NY, SUNY Press, 2001.
Abstract of my chapter.

“Virtual Presence, Virtual Absence: The Cheshire Cat Phenomenon on the Web.” Inkshed (Newsletter of the Canadian Association for the Study of Language and Learning) 18.3 (Winter 2000): 14-15.

“Under Construction: A ‘PR’ Department for Private Citizens.” Business Communication Quarterly 62.2 (June 1999): 101-104.
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Conference Papers “The Role of Small-Business Web Sites in Supporting Business-Client Communication.” Internet Research 8.0 Conference. Vancouver, Canada, 18 October, 2007.

“Representing Professional Identities with Self-Published Web Resumes . . . and Plenty of Digitalizable Cultural Capital.” Conference on College Composition and Communication. New York, 23 March, 2007.

“A New Medium, An Old Genre and Its Genre Systems.” Conference of the Canadian Association of Teachers of Technical Writing. Toronto, 30 May, 2006.

“Internet-Mediated Research using Surveys and Content Analyses.” Modern Language Association Conference. Washington, 30 December, 2005.

“Healthy Genre Systems for a Genre Transplanted to the Web.” National Communication Association Conference. Boston, 19 November, 2005.

“Value and the Art of Web Résumé Maintenance.” Conference on College Composition and Communication. San Francisco, 19 March, 2005.

“Monologism, Dialogism, and Centripetal and Centrifugal Forces in the Web Page Interface.” Conference on College Composition and Communication: Bakhtin SIG. San Francisco, 18 March, 2005.

“résumé.html: A Survey of New Genre Systems for an Old Genre.” Internet Research 5.0 Conference. University of Sussex, Brighton, England, 22 September, 2004.

“Genre, Agency, and Technological Determinism: A Survey of Web Resume Authors.” Rocky Mountain Communication Association Conference. Denver, 6 March, 2004.

“From Print Objects to Web Subjects: The Reorientation of the Resume.” National Communication Association Conference. Miami Beach, 22 November, 2003.

“From Print Resume to Web Resume: The Destabilizing of a Genre.” Conference of the Canadian Association of Teachers of Technical Writing. Halifax, 29 May, 2003.

“Private Domains in the Public Domain: The Synthetic Institutionalization of Personal Web Space.” Internet Research 3.0 Conference. Maastricht, The Netherlands, 15 October, 2002.

"Controversy and ‘the information provider of choice’: The Reconceptualization of Ethos in a Government Web Project.” Conference of the Canadian Association of Teachers of Technical Writing. Toronto, 27 May, 2002.

“Homepage, Homebound; Web Log, We Blog: Web Genres for Personal Civic (Dis-)Engagement.” Conference of the Rhetoric Society of America. Las Vegas, 25 May, 2002.

“A Home(page) Divided Unto Itself: Heteroglossia as the Ground of Web Site Style.” Association of Teachers of Technical Writing Conference. Chicago, 20 March, 2002.

“Archi-texture and Home Construction: Form vs. Content on the WebScape.” Conference of the Canadian Association of Teachers of Technical Writing. Quebec, 25 May, 2001.

“Singular Authors / Plural Spaces: Communal Architecture for Personal Homepages.” Canadian Society for the Study of Rhetoric. Quebec, 24 May, 2001.

"Sheep in Wolves’ Clothing: Citizen Webmasters in Institutional Guise.” Conference on Computers and Writing. Muncie, Indiana, 18 May, 2001.

“Little Flies in Big Webs: Affinity, Modality, and Parody on the World Wide Web.”Conference on College Composition and Communication. Minneapolis, 13 April, 2000.

“To Write, Intransitively . . . But with an Indirect Object.” Conference on College Composition and Communication. Atlanta, 26 March, 1999.

“Under Construction: Revision Strategies on the Web.” Conference on College Composition and Communication. Chicago, 3 April, 1998.

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Grants Co-Recipient (with principle investigator Prof. Jim Stratman and Prof. Fil Sapienza) of $46,581.28 Colorado Institute of Technology grant for the “Advancing Colorado IT Workforce Understanding of Usability Testing Technology and Methods” (2004)

Co-Recipient (with principle investigator Prof. Brad Mudge of the English Dept.) of $2000.00 UCD Faculty Grant for “Rowlandson Web Project” (2002)
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Dissertation The Virtual Squatter: Homesteading in the Electronic Metropolis. University of Waterloo, 1999.
Abstract of my PhD Dissertation.
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Professional Communication Courses
Visual Principles in Technical Communication
A cross-listed senior-level / graduate-level course that introduces students to perspectives on the visual dimension of technical communication (TC): physiological, technological, and especially cultural and rhetorical. The course draws on over two dozen research readings—ranging from typography to information visualization to document design ethics—to build students’ understanding of the research basis underscoring the principles of usable visual TC.
2 sections
2005-06
Technical Communication: Writing
A graduate course incorporating research on, and practice of, writing in various technical communication genres (proposals, reports, instructions) and across print and electronic media. As a core graduate course in the Technical Communication MS program and also students’ main entryway into the program, the course also introduces graduate students to the field of technical communication and to a range of technical communication practices and issues.
3 sections
2003-05
Web Design
A cross-listed senior-level / graduate-level course split 50-50 between a classroom and a Mac computer lab. The classroom component focuses on the principles of Web design. In the computer lab, students, in their two main projects, are walked through the comprehensive sequence of activities in the professional Web design process: project proposal, wireframing and storyboarding, peer review and usability testing, interface testing, beta releases, staged public releases, technical report, design report, and finally a showcase of their work. Students are taught hand coding of HTML and CSS, Dreamweaver, Photoshop, and procedures for posting and maintaining their sites on a Web server.
8 sections
2001-05
Technical Communication
A junior-level course split 50-50 between a classroom and a Mac computer lab. Students make use of Internet applications (e-mail, the Web) and several software applications (MS Word, Excel, Powerpoint, Dreamweaver) to research, analyse, draft, revise, design, review, and test documents in technical communication genres.
11 sections
2001-06
Professional Writing and Computer Communications
A 3rd-year course that developed communication perspectives and writing strategies for computer-mediated communications (CMC). The course drew on recent research in CMC and adapted perspectives originally developed for oral and print media, such as document design perspectives, to offer students strategies for critically analysing and effectively producing communication on computer networks. The course was taught primarily in a computer lab; almost all readings and assignments were electronic.
6 sections
1996-99
Desktop Publishing and Design
A 3rd-year course using a task-oriented approach. Students critique and construct business cards, résumés, brochures, a class cookbook, and group-produced zines. Students are taught how to use QuarkXPress, Pagemaker, Illustrator, and Photoshop strategically for these projects.
2 sections
2000-01
Technical Writing
A 2nd-year course with a modular organization. Modules include technical specifications, technical instructions, a multi-document employment project, and Web site proposal and construction. The course includes critical analysis of Web site organization, design, and rhetoric. Collaborative work, primary research, and usability testing are emphasized.
2 sections
1999-2001
Thesis Writing
A non-credit course for Masters and Doctoral students in the faculties of Mathematics / Computer Science and Engineering. In the six years I taught the course, I developed it from its original incarnation—a course in technical writing and editing—to a course that draws primarily on research on the composing and revision processes of experienced writers (e.g., Jone Rymer, Nancy Sommers) and on the genres of scholarly writing (e.g., John Swales). In line with developments in Writing Across the Disciplines pedagogy, the course also made use of such discipline-sensitive activities as peer-review workshops of students’ thesis drafts.
7 terms
1991-96
Communication for Organizations
A 2nd-year course similar to Organizational Communication described below.
1 section
2000
Organizational Communication
A 2nd-year course that developed students’ strategies and processes for communicating in organizational contexts by analysing the situation, purposes, and audiences of their communication. Students practiced these strategies and processes with several organizational communication scenarios: interviews and a presentation, memos and letters, a proposal and report, and a cover letter and résumé.
7 sections
1996-99
Journalism
A 3rd-year course combining analysis and criticism of journalism with reporting and writing of journalism. The course covers journalism across several media: print, TV, radio, and the Web.
2 sections
2000-01
Social and Professional Languages
A 3rd-year course that explored language issues relevant to professional writers. The course drew on a wide range of socio-linguistic and discourse scholarship, most notably the perspectives of Mikhail Bakhtin, to explore strategic language usage in Canadian publishing, advertising, politics, technical communication, cyberspace, and to explore such issues as inclusive language, prescriptivism and descriptivism in writing handbooks and dictionaries, the Plain English movement, and gendered and ethnic uses of English.
2 sections
1998-99
Writing Strategies
A 2nd-year course organized into modules centered around a variety of genres (mechanism descriptions, advertisements, reports, etc.). The course emphasized analysing purpose, audience, and genre to develop heuristics for discovery and strategies for writing in each new context.
3 sections
1993-95
Report Writing
A 2nd-year course giving particular attention to research of both primary and secondary sources and the use of computers in professional writing.
(Teaching Assistant
Winter 1993)
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Other Writing Courses
Creative Writing
A 3rd-year course following a process-oriented pedagogy. Students engage in a series of discovery exercises to compose each of their poetry and prose drafts. All drafts are workshopped, and about half are revised for final portfolios.
2 sections
1999-2000
Contemporary Usage
A 2nd-year course designed to develop editing skills for English majors. The course examined both Standard English usage and the social and professional dimensions of usage as a function of class, gender, race, genre, and lexical technologies (i.e., dictionaries, computers).
2 sections
1994-96
Science Fiction
A 2nd-year course that included a creative writing component.
1 section
Winter 1990
Academic Writing
The second course in a two-course sequence with a pedagogy similar to that of the Introduction to Writing course described below. Students’ essays and reports draw on primary research (interviews, small-scale surveys, analysis of media texts) and secondary research (print and Web sources).
1 section
2000
Introduction to Writing
A 1st-year course based on both a social-constructionist and a process-oriented pedagogy. Students are introduced to the “conversation” surrounding three issues through thematically-related readings and seminar group work. Each essay is composed in four stages, which receive peer-group and/or instructor feedback. Along with my own sections, I was responsible for close to 200 students and 4 TAs.
2 sections
1999-2000
Introduction to Essay Writing
A 1st-year course with a process-oriented pedagogy involving reading and writing of essay discourses ranging from expressive prose to researched arguments.
2 sections
1992-95
(also Teaching Assistant for 1 section
Fall 1989)
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Service
Publisher of the Department of Communication’s newsletter, InterAction
University of Colorado at Denver
  • Research stories, conduct interviews, take photographs, write copy, and design the entire newsletter
  • Use QuarkXPress, MS Word, WordPerfect, Photoshop, Adobe Distiller and Acrobat in the publishing process
  • Publish 1-2 times per year with a circulation of 750-900
2001-2005
While at the University of Colorado at Denver . . .
  • Served on more than a dozen M.S. examination committees
  • Committee member on Education Policies and Planning Committee (2005-06)
  • Officer (secretary) of the Faculty Assembly’s Disabilities Committee (2003-2004)
  • Committee member on Udall Scholarship Committee (2002-2004)
  • Reviewed an article submitted to Ejournal (Winter of 2004)
  • Co-organized (with Prof. Fil Sapienza) a technical communication panel of four presenters at the 2004 Rocky Mountain Communication Association conference and chaired the panel
  • Organized and hosted (with Prof. Fil Sapienza) two meetings of the Professional and Technical Communication Discussion Group
  • Participated in interviewing two instructor candidates for the Web Design course
2001-05
While in Brock University’s English Department . . .
  • Trained and supervised 4 TAs in new first-year writing program
  • Helped co-ordinate visiting speakers and presentations for English students
1999-2001
Faculty Coordinator, Faculty Advisor, and Discipline Representative
University of Toronto at Mississauga, Professional Writing Programme
  • Managed day-to-day business for Programme with 4 full- and part-time faculty
  • Represented Professional Writing Programme at Divisional meetings
  • Guided students in course selection and degree requirements
  • Evaluated student degree status and authorised the granting of students’ Minor degrees in Professional Writing
  • Wrote and revised Programme and course descriptions for university calendar
  • Constructed and maintained Programme Web site
1997-1999
Publisher of UTM faculty and staff newsletter, thisweek@erindale
University of Toronto at Mississauga
  • Maintained weekly publication schedule, September to April; circulation 700+
  • Taught and co-ordinated students to conduct interviews, write news and feature stories, and edit and design the publication
  • Wrote and edited news stories
  • Composed layout for weekly publication
  • Used Word Perfect, MS Word, and Photoshop in the publishing process
1997-1999
While a graduate student at the University of Waterloo . . .
  • Graduate Student Representative on the University of Waterloo Arts Faculty Executive and Arts Faculty Council
  • Member on Board of Directors of UW Graduate Student Association
  • Founder and Organizer of “Show and Tell,” a discussion group among doctoral students and faculty devoted to newly published scholarship in rhetoric, discourse analysis, composition, and technical communication
1993-1996
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Computer Skills with Research and Pedagogical Applications
  • Designed and conducted Web-based research survey using HTML forms with php script
  • Use SPSS to analyse research data
  • Teach regularly in computer labs, 4 different labs since 1996
  • Construct course Web sites for all my courses since 1997
  • Teach using both PC Windows and Mac operating systems
  • Teach Web publishing scripts such as HTML, CSS, and JavaScript
  • Teach Web publishing applications such as Dreamweaver, Photoshop, and various FTP applications, and familiar with FrontPage, GoLive, ImageReady, Flash, LiveMotion
  • Teach office applications such as Excel and Powerpoint, and advanced MS Word functionality
  • Taught desktop publishing applications: QuarkXPress, Pagemaker, Illustrator, Photoshop
  • In non-computer classrooms, incorporate Web research and Web authoring, e-mail, newsgroups, Powerpoint, Blackboard, and other applications into class activities and student projects
  • Regularly post student projects on the Web
  • Use QuarkXPress, MS Word, WordPerfect, Photoshop, Adobe Distiller and Acrobat to publish newsletters
  • Work at advanced levels with MS Word, WordPerfect, and Office applications such as Access, Excel, Powerpoint, Quattro Pro.
  • Programmed with dBase III during 1980s and early 1990s
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Memberships

Current

  • STC: Society for Technical Communication

Periodic

  • ATTW: Association of Teachers of Technical Writing
  • CATTW: Canadian Association of Teachers of Technical Writing
  • MLA: Modern Language Association
  • CCCC: Conference on College Composition and Communication
  • NCA: National Communication Association
  • STC: Society for Technical Communication
  • AIR: Association of Internet Researchers
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